For Dental Payers:
Announcing...the Fluent Credentialing Platform!
Fluent announces the release of Fluent Credentialing - our modern SaaS platform which supercharges your in-house credentialing process. Fluent's advanced AI and automation enhance credentialing workflows, dramatically reducing credentialing expense.
Fluent Credentialing actively manages your process end-to-end, from its proactive, user-friendly smart logic provider application portal to AI-powered automated primary source verification, ongoing monitoring, and recredentialing. Payers benefit via:
• Reduced credentialing turnaround at a lower cost
• Accelerated network growth
• Provider-centric experience
• Improved credentialing staff productivity and retention
Fluent's platform is proven - our own delegated credentialing teams use it day in, day out to deliver superior turnaround times at lower cost and higher quality.
We're the leader in dental delegated credentialing - and our platform (and NCQA-accredited processes) is a significant reason. Reach out to partner with Fluent - we'll take your credentialing process to a new level.
A full service payer credentialing offering
Provider credentialing is necessary, but it doesn’t have to be slow or resource heavy. The process has long needed an upgrade—until now.
Fluent Credentialing provides a full suite of transformative solutions for payer credentialing teams. We are leading a transformative shift and solving credentialing challenges through tech enablement and innovation.
Fluent Credentialing Solutions we offer include:
• Fluent Credentialing SaaS Platform
• Delegated Credentialing Services
• Traditional Payer Enrollment Services
Fluent: The Leader in Delegated Credentialing
Fluent is the leading provider of delegated credentialing services, partnering with payers that want to enjoy the benefits of delegated credentialing without the challenges of administering and costly in-house credentialing programs. We help you maintain high service levels during peak periods cost-effectively.
Through Fluent’s delegated credentialing offering, you can reduce the typical time for a provider to be credentialed from 90+ days to in-network status in as little as 2 weeks.
As the only dental-specific NCQA Accredited Credentialing and Recredentialing Organization, Fluent is reshaping the credentialing landscape while adhering to the highest credentialing standards. We
- Obtain in-network status for providers quickly
- Dramatically reduce credentialing expense / overhead
- Reduce inbound calls from providers looking for updates
- Reduce out-of-network write-offs and denials
Our Background
Our leadership team has over 25 years of experience in the insurance and DSO sectors, giving us first-hand knowledge of the challenges faced by dental professionals. Fluent acquired Delegated DDS (now Fluent Credentialing) in early 2024 to address these issues by delivering cutting-edge delegated credentialing solutions that provide administrative efficiency, enhanced quality controls, and predictable in-network effective dates.
Payer Enrollment Services
Fluent’s payer enrollment service is the perfect complement to delegated credentialing and creates a unique full-outsource credentialing solution that covers the spectrum of payers with delegation programs and those without, creating the industry’s most efficient and cost-effective credentialing solution.
Our services
We provide our clients with the tools that they require to build high-quality and cost-effective networks.
Application processing
The first step in the application process. Credentials are reviewed and verified.
Credentialing and recredentialing
Data collection, outreach for missing information, primary source verification, committee review and client reporting
Online client interface
Access real-time information on your dentists. See the status of the providers file, verifications performed, the date of the verification, the person who performed the verification, attachments for sanctions, when attempts were made and more.
Patient grievances
As an independent third party, we work with the insurance network to resolve patient complaints of a clinical nature brought against network dentists.
Client support
We provide our clients with a web portal that they can use to check application status, handle complaints, and provide other support.
Utilization management
Our proprietary Provider Utilization Pattern program enables Dental Preferred Provider Organizations (PPO) to receive a discount from a dentist in return for access to members that want to visit a PPO dentist.
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Contact Us
With our experienced credentialing staff, insightful data, reliable delivery and adaptable solutions, Fluent is a great partner for all of your credentialing and recredentialing needs. Drop us a note below and let us know how we can help or to request a demo.