For Dental Payers:

Achieve a clean and optimized dental provider directory

Improve your dental provider directory with an accurate, simple and turnkey service. The Network Directory Accuracy Service from Fluent maintains and documents directory accuracy for you so you don't have to.

Fluent in network accuracy

Dental network directory accuracy made simple.

Every network management department will benefit from Fluent’s Network Directory Accuracy Service. This turnkey solution maintains and documents directory accuracy by utilizing our exclusive claim review infrastructure and proprietary multi-payer fee-for-service dental claims database, DentaBase®.

Advantages include:

Utilizes DentaBase monthly updates
Leverages the Fluent account support infrastructure for provider outreach
Supports compliance with various network accuracy laws, including a documentation trail

What you get with the Network Directory
Accuracy Service

Remove Inaccuracies

Get a list of providers/ locations to remove from your directory based on actual claims activity in our multi-payer database (list can go to Contract Management for updating).

See Who’s Active

Receive a list of all dentists/ locations with actual claims activity at the location in the most recent 30 days of DentaBase claims data.

Compliance Documentation

Obtain an outreach documentation trail (including letter images and phone call documentation) captured for compliance support.

Optional Features

Augment your insights with a list to incorporate provider-level insights on Overall Abuse Scores and Financial Risk Scores.