For Dental Payers:

The premier dental analytics summit is back!

After a three-year hiatus, Fluent's* highly anticipated user summit is back with a new mission and a new name: The Analytics in Action Summit.

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Explore innovation in dental data, efficiency and engagement with us through immersive presentations and speakers over a day and a half from June 21st - 22nd, 2023 in Chicago. Even better — attending is free! You just have to get into town.

Interested in an invitation? Click below and complete the request form.

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Fluent in Dental

25+ years of dental domain and analytics expertise


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Join select industry thought leaders and innovative thinkers at this exclusive event, where attendees can gain insights directly from our analytics and dental domain experts. It all takes place in downtown Chicago where we'll enjoy sharing learning and best practices under the backdrop of Chicago's vibrant Gold Coast. Here’s some of what we're planning for this year's program:


  • Market trends, projections, and the impact of medical loss ratio
  • End-to-end program integrity optimization – where is your organization now? What’s the roadmap for the future?
  • Increasing sales and retaining customers by enhancing member experience
  • Innovative ways to assess network value and build a strong provider network for the future
  • Step-by-step walk-throughs for the latest workflow efficiency solutions for network management, managing outlier abuse, and integrating powerful member engagement tools
  • Even more sessions on the topics of efficient credentialing, claim review management, network accuracy and more!

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Program Overview

Schedule and program content subject to change


Wednesday, June 21st


12:00 pm - 4:00 pm: Trainings & Demos

For those who plan to come into town early, we're offering a half-day of in-depth training sessions before our main program begins on Thursday. There will be a variety of sessions to choose from including:

  • The Ultimate Provider Search Engine: Robust Recruitment and Network Management. This walk-through of the Utilization Management Module with Fluent’s Director of Account Management, Paul Golder, will show you how this tool empowers payer teams by providing access to practice-level data to identify and prioritize outlier behavior. See how it can help you in managing corrective actions and assists in maintaining a high-quality network.
  • Hiding in Plain Sight: The Right Tool Makes Discovering Costly Outliers in Your Network Simple. This walk-through of the Utilization Management Module with Fluent's Director of Account Support, Paul Golder, will show you how this tool empowers payer teams by providing access to practice-level data to identify and prioritize outlier behavior. See how it can help you in managing corrective actions and assists in maintaining a high-quality network.
  • A Digital Member Engagement Center. Carl Brody will take attendees on a tour through powerful member learning and engagement tools that can be seamlessly included in your member portal — and with minimal IT resources. It's a great lead into some of the member engagement discussions we'll be having on Thursday and how they can empower your sales team with tools to succeed when talking with employer groups.

5:00 pm - 6:45 pm:
Welcome Reception & Cocktail Hour


7:00 pm - 9:00 pm: Private Dinner

All attendees are invited to attend the private dinner at The Thompson. Our CEO, Paul Sheils, will kick off the evening with opening remarks, and then we'll all wine, dine and network with our colleagues at the dinner.


Thursday, June 22nd


8:15 am - 4:45 pm

Analytics Track: Following breakfast and opening remarks from our CEO, we'll have a day of discussion and exploration of a variety of dental topics in our Analytics Track. These topics will include:

  • Market trends, projections, and the impact of medical loss ratio
  • End-to-end program integrity optimization – where is your organization now? What’s the roadmap for the future?
  • Increasing sales and retaining customers by enhancing member experience
  • Innovative ways to assess network value and build a strong provider network for the future

12:00 pm - 1:00 pm: Lunch


10:45 am - 4:30 pm

Training & Demos Track: Concurrent with the Analytics Track we'll have several in-depth training and demo sessions on our dental analytics and optimization tools. These sessions will be offered in multiple time slots to ensure that everyone who wants to attend can do so and still sit in on their favorite Analytics Track sessions.


4:30 pm - 4:45 pm: Closing Remarks


Deadlines

May 21, 2023 Extended to May 30, 2023: Hotel room block closes (note: block may fill up sooner)


June 12, 2023: Registration closes (there is no on-site registration)


Be sure to visit this page often as we'll continue to add more details to the program in the coming weeks.


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