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NASHUA, NH, September 24, 2024 -- Fluent, the trusted, transformational business solutions partner for the oral health industry, today announced the availability of the next generation of its Claims Review Management System (CRMS 2.0), a workflow solution relied on by payers to efficiently manage the utilization review process.
“CRMS 2.0 is a game-changer for payer operation teams looking to efficiently manage the utilization review process in a cost-effective and timely manner,” says Jason Colbert, Chief Product and Technology Officer for Fluent. “CRMS is a critical component of Fluent’s intelligent AI-powered oral health optimization platform. In addition to being a standalone solution that facilitates the utilization review workflow, CRMS further maximizes process efficiency by seamlessly integrating with Fluent’s claim review decision support solution – ProntoAITM – which prioritizes those claims requiring utilization review.
“CRMS is a proven solution, used by Fluent’s own team of 100+ dental consultants to review nearly 2.5 million claims a year. This significantly enhanced release has been re-imagined by dental consultants for dental consultants,” continued Colbert. “Our platform is a ‘one stop shop’ for payers, providing utilization management teams the policy information, patient histories, as well as all attachments needed for utilization review, now further enhanced with radiographic images analyzed and annotated by AI image review software.”
CRMS 2.0 is commercially available for dental payer consultant teams to optimize their own utilization review processes. CRMS 2.0 tracks individual claim status, assigns each claim to a dental consultant, and sends information request letters to practices for additional images. Dashboards present to leaders a continuous view of key performance indicators including total savings, claims mix, as well as turnaround performance, to ensure compliance with regulatory reporting requirements.
Fluent is introducing CRMS 2.0 at the National Association of Dental Payers CONVERGE conference in Minneapolis, Minnesota this week.
For more information about Fluent and our dental business intelligence soluctions, visit Fluent.Dental.
For business inquiries, please contact Fluent Business Development at +1.856.986.6216 or email [email protected].
Fluent is the trusted, transformational business solutions partner for the oral health
industry. As the leader in dental analytics and primary research, we leverage the largest multi-payer dental
claims database of commercially insured members while offering automated, AI-powered payer and provider
workflows to improve the efficiency of dental payers, providers and suppliers to ensure a better patient
experience. Fluent’s 25+ years of trusted expertise gives us unique insight into how the oral healthcare
ecosystem operates.
Website: Fluent.Dental
LinkedIn: linkedin.com/company/fluentdental
Keith Belton
Senior Vice President, Marketing
Fluent
[email protected]
The Beekman Group is a private equity firm, based in New York City, focused on building
industry-leading companies in the healthcare, consumer, and business services sectors. The firm partners with
management teams who desire to be significant owners and create meaningful value by accelerating organic and
acquisition growth initiatives. Beekman manages over $1 billion in assets and has completed over 200
transactions since inception. For more information, please visit www.thebeekmangroup.com.
Crystal Smith
The Beekman Group
Principal, Investor Relations
[email protected]